Shipping Information

Order Timeline

Since all items are handmade, processing times can be anywhere from 1-2 weeks depending on the number of orders in line before yours. 

Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

Made to Order vs. Pre-Made

Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it’s handmade.

Both are handmade but the pre-made is shipment ready while the made-to-order products take 1-2 weeks to be created for you.


It is your responsibility to provide Candyfleece with the correct shipping address when you checkout. 

I send my creations with 1st class service when within UK mainland.

To all other destinations the delivery times vary depending on where you are. Once your item has been shipped I will let you know about expected delivery dates/tracking numbers. Normally an international delivery takes around 6-25 working days (for Europe/USA).

Candyfleece is not responsible for duty or custom fees for international shipping. These charges come from your country during importation of your package.

Please note: I will not mark your package as 'gift' when sending internationally, as this would be illegal for both of us.